How to Handle Frivolous Lawsuits & Litigious Consumers and Their Attorneys

ACA International Hot Topics Webinar
06.11.2020 | 2:00 p.m.

Why Should I Attend?

  • Training frontline staff to identify litigious consumers, deal with them appropriately and document them in the system.
  • Learn how to create a protocol to triage new lawsuits to determine if they are frivolous.
  • Learn how to defend and attack frivolous lawsuits (including a checklist/outline).
  • Overview of ACA Industry Advancement Fund opportunities to assist in defending frivolous lawsuits.
  • Q&A Session