How to Handle Frivolous Lawsuits & Litigious Consumers and Their Attorneys
ACA International Hot Topics Webinar
06.11.2020 | 2:00 p.m.
Event Sponsor: ACA International
Why Should I Attend?
- Training frontline staff to identify litigious consumers, deal with them appropriately and document them in the system.
- Learn how to create a protocol to triage new lawsuits to determine if they are frivolous.
- Learn how to defend and attack frivolous lawsuits (including a checklist/outline).
- Overview of ACA Industry Advancement Fund opportunities to assist in defending frivolous lawsuits.
- Q&A Session